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Accept return of goods in perfect condition for any reason within 30 days for refund or exchange (this does not include earrings and bespoke jewellery items). |
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Bespoke / custom jewellery items will be made to your specific instructions and altered or adjusted if required. We can not resell bespoke precious jewellery as it is unique to your requirements. |
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Retain title of goods until full payment is made. The buyer then assumes all risk for the goods once they take possession. |
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Guarantee products for their lifetime (not including accidental breakage, but we can always repair it.) |
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Aim to deliver goods within 14 working days (bespoke / custom jewellery commissioned work usually takes 2 to 3 weeks from the finalised design). |
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Deliver your goods by recorded delivery to the billing address (secure & insured) |
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Not pass your details to third parties |
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